Welcome to our www.sportsunderstore.com FAQ page!
If you have a question that isn't answered here, please feel free to reach out to our customer service team.
Product Questions
Q: What materials are your sports jerseys made from?
A: Our sports jerseys are crafted from high-quality, breathable materials such as polyester and mesh. Each product page lists the specific materials used.
Q: Do you offer customization or personalization options for jerseys?
A: Yes, we offer customization services for many of our jerseys, including the option to add player names, numbers, and team logos. Please check the product page for customization options.
Ordering Questions
Q: How do I place an order?
A: Simply add the desired items to your cart, proceed to checkout, and follow the prompts to complete your purchase. If you encounter any issues, our customer service team is here to assist you.
Q: Can I modify or cancel my order after placing it?
A: Orders can be modified or canceled within 2 hours of placement. Please contact our customer service team immediately if you need to make any changes.
Q: Do you offer bulk or team orders?
A: Yes, we offer special pricing and customization options for bulk or team orders. Please contact our customer service team for more information.
Shipping Questions
Q: Do you ship internationally?
A: Yes, we offer international shipping to most countries. Shipping costs and delivery times vary depending on the destination.
Q: How long does shipping take?
A: Shipping times depend on the shipping method you choose and your location. Estimated delivery times are provided at checkout.
Q: How can I track my order?
A: Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order's progress on our carrier's website.
Return and Exchange Questions
Q: What is your return policy?
A: We accept returns within 30 days of purchase, provided the items are unworn, unwashed, and with all original tags attached. Please visit our Returns & Exchanges page for full details.
Q: How do I return or exchange an item?
A: To initiate a return or exchange, please visit our Returns Center and follow the instructions provided. We will process your request as quickly as possible.
Q: Are returns free?
A: Yes, we offer free returns for all domestic orders. International returns may be subject to shipping fees.
We hope this FAQ has been helpful. If you need further assistance, don't hesitate to contact us.
Happy shopping!
